Frequently Asked Questions
Easily find and link directly to the answers you’re looking for from our list of FAQs.
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Online & Mobile Banking
To enroll in M&T Money Smart, log in to Online or Mobile Banking and select M&T Money Smart from the Services menu. From here, you’ll be able to enroll, then launch the dashboard.
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All M&T Online Banking customers who have an iPhone® (iOS® version 11 and later) or Android™ (Android OS version 7.0 and later) device can use our mobile banking app. Customers can log in to the app using their User ID and Passcode.
To temporarily lock your M&T Credit or Debit Card:
- Log into Online Banking and select Temporarily Lock/Unlock a Card from the Services Menu
- Log into the M&T Mobile App, select Card Services from the Menu, and select Temporarily Lock/Unlock a Card
When you’re ready, you can unlock your card from the same menu to begin using it again right away.
Yes. Enrollment is simple in the mobile banking app by following the Enroll link. It will be the same experience as enrolling through Online Banking.
