M&T Bank Cookie Notice
Last updated: April 17, 2025
This Cookie Notice explains how M&T Bank (“M&T Bank”, "we", "us", and "ours") uses cookies and similar site visitor tags to recognize you when you visit our websites and access our online services ("Online Services") to support essential functions for those services and to personalize your experience. This notice explains what these technologies are and why we use them, as well as your rights to consent to those being used to track your site visit behavior.
What are cookies & visitor tags and why do we use them?
Cookies are small data files that are placed on your web browser when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information used to understand customer behaviors and use of sites or pages. We also use Cookies to help personalize your visit experience to M&T websites.
Visitor tags, including those sometimes referred to as web beacons or pixels, are similar small files on our M&T websites, not the user’s browser, that use a unique identifier enabling us to recognize when someone has visited our websites or opened an e-mail that we have sent them. This allows us to monitor the traffic patterns of users from one page to another within our Online Services, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
We may refer to cookies and visitor tags here collectively as “cookies”. Those built by M&T are called "first-party" cookies and these are placed and managed by M&T. M&T may also use cookies built by other providers that enable features on their sites, these are referred to as “third party” cookies and are also placed and managed by M&T . Third-party cookies help enable third-party features or functionality to be provided on or through the website (e.g. advertising, interactive content and analytics). The parties that own these cookies can recognize your computer or browser both when you visit the website in question and when you visit certain other websites.
The duration of time that a cookie remains on your browser is determined according to their purpose, and in general they have a lifespan of one year after last use. You can delete any persistent cookies manually through your web browser controls. Visitor tags persist on the website until we remove them, whether they track your usage depends on their purpose (essential or non-essential) and the consent you select.
What are the Cookie Categories and Purposes?
The specific types of first- and third-party cookies served through our Online Services and the purposes they perform are described in the table below (please note that the specific visitor tags served may vary depending on the specific Online Service you visit or interact with). Details about your personal information and other data that M&T and third parties may collect through cookies can be found in our Digital Privacy Notice.
Essential Services Cookies:
These cookies are strictly necessary to provide you with services available through our Online Services and to use some of their features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Online Services to you, you cannot refuse them. You can block or delete them by changing your browser settings, as described below under the heading "How can I control cookies?" however, functionality will be impacted.
These cookies include:
Cookie
What is the Purpose
M &T Data Layer / UID Cookie
These cookies that M&T maintain allow our Online Services to function properly.
Ketch
Provides consent management functionality for our Online Services, including managing cookie consent functionality.
Tealium
Provides tag & cookie management functionality that supports cookies for our Online Services.
BioCatch
Provides behavioral biometrics to prevent fraud & identity theft.
Google reCaptcha
Provides a mechanism to prevent fraudulent & bot submissions to forms on our Online Services.
Dynatrace
Provides services to monitor performance of our Online Services to help maintain desired performance levels.
Amazon Web Services
Provides functionality for the server platform that supports our Online Services.
Cloudflare
Provides services to mitigate cybersecurity risks.
Microsoft Entra (Azure AD) & Clarity
Provides identity & access management functionality that supports our Online Services.
Cheq
Provides the ability to prevent fraudulent activity on our Online Services.
Analytics Cookies:
These visitor tags collect information that is used either in aggregate form to help us understand how our Online Services are being used or how effective marketing campaigns are.
How to refuse:
To refuse these visitor tags, please follow the instructions below under the heading "How can I control cookies?". Alternatively, please click on the cookie preference center link.
These cookies include:
Cookie
What is the Purpose
Quantum Metric
Provides analytics on site visit & user behavior to understand how to personalize a user's experience on the site.
Google Analytics
Provides analytics on site visit & user behavior to understand how to personalize a user's experience on the site.
Advertising Cookies:
These visitor tags are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
These cookies include:
Cookie
What is the Purpose
ActionIQ
Provides the ability to identify users to our Online Services, build audiences based on their behaviors, deliver ads on other websites, and deliver personalized experiences on Our Online services & other channels.
Facebook Ads
Allows M&T to identify when site visitors come to our Online Services from an ad on Facebook / Meta and to present ads to users on Facebook / Meta.
Google Ads
Allows M&T to identify when site visitors come to our Online Services from an ad on Google and to present ads to users on Google.
Microsoft Ads
Allows M&T to identify when site visitors come to our Online Services from an ad on Bing / Microsoft Ads and to present ads to users on Bing / Microsoft Ads.
LinkedIn Ads
Allows M&T to identify when site visitors come to our Online Services from an ad on LinkedIn and to present ads to users on LinkedIn.
Twilio Segment
Provides the ability to present ads to visitors of our Online Services on other websites.
Claritas
Provides the ability to present ads to visitors of our Online Services on other websites.
33 Across
Provides the ability to understand the behavior of visitors to our Online Services and how they’re viewing content on the site.
Basis
Provides the ability to present ads to visitors of our Online Services on other websites.
TVSquared
Provides the ability to present ads to visitors of our Online Services on streaming or connected TV destinations.
Clearbit (Hubspot)
Provides the ability to present ads or offers to visitors of our online services.
Do you serve targeted advertising?
M&T Bank uses cookies on our Online Services to provide targeted advertisements based on collected user data. These third parties may also use information about your visits to our websites and other websites to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements.
How to refuse:
To refuse these visitor tags, please follow the instructions below under the heading "How can I control visitor tags?".
Alternatively, please click on the cookie preference center link.
Personalization Cookies:
These cookies are used to present you with specific ads, content, or webpage experiences when visiting our Online Services, to make your visit more personalized and relevant. They use data provided from other cookies to understand who the visitor is and if there is a specific ad, page or experience that should be displayed to you based on an audience you are part of or based on your prior visit to our Online Services.
These cookies include:
Cookie
What is the Purpose
Adobe Target
Provides the ability to present personalized ads to visitors to our Online Services to make their experience more relevant.
How can I Control Personalization Cookies?
For optional visitor tags, you have the right to decide whether to accept all, reject all, or manage the selection of visitor tags you on our website. You can exercise your preferences by clicking on the cookie preference center .
Please also note that your cookie settings are configured on a per device basis, rather than on a per user basis. This means that if you access our Online Services using different devices you will need to select your cookie preferences on each device.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. Visit your web browser’s help menu for more information on ways to manage visitor tags as those means vary from browser to browser.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
How often is this Cookie Notice Updated?
We may update this Cookie Notice from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Notice indicates when it was last updated.