Loan, Lines & Credit Repayment Options

If you've fallen behind on payments, we offer a variety of loan repayment options that could help you regain control. Select your loan type to get started.

Direct Loans

​​Make up your missed payments by extending the length of your loan.

With Loan Payment Extension, you can bring your loan current by moving one or more monthly payments to the end of the loan. This will advance the maturity date of your loan by the number of months extended.

Begin Your Loan Payment Extension Request Form ›

Bring your account into good standing by making payment arrangements.

Payment Promise is a form you submit to tell us that you plan to make a payment on a past due loan. The form contains details about your promise to pay – how much, when and by what method (online, branch, mail) – and allows you to make payment arrangements with us.

Submit Your Payment Promise ›

Get new loan terms that work better for your financial situation.

If you're experiencing an extended financial hardship, our Loan Workout program may be able to help. We'll work with you to put your payments back on track by rewriting your existing M&T Bank Direct Loan. This may involve rescheduling the loan over a longer payback period to lower your monthly payment.

Start the Loan Workout Process ›

Are you active duty military?

The Servicemembers Civil Relief Act (SCRA) entitles eligible active duty U.S. Military members to certain benefits and/or protections related to their accounts with M&T Bank – including Direct Loans and other loan types.

Learn About Programs for Servicemembers ›

Credit Cards

​Bring your account into good standing by making payment arrangements.

Payment Promise is a form you submit to tell us that you plan to make a payment on a past due credit card. The form contains details about your promise to pay – how much, when and by what method (online, branch, mail) – and allows you to make payment arrangements with us.

Submit Your Payment Promise ›

Get new terms that work better for your financial situation.

If you're experiencing an extended financial hardship, our Loan Workout program may be able to help. We'll work with you to put your credit card payments back on track by rewriting your existing M&T Bank agreement. This may involve lowering your interest rate or removing late fees.

Start the Loan Workout Process ›

​Are you active duty military?

The Servicemembers Civil Relief Act (SCRA) entitles eligible active duty U.S. Military members to certain benefits and/or protections related to their accounts with M&T Bank – including credit cards and several loan types.

Learn More About Programs for Servicemembers ›

Overdraft Lines of Credit

​Bring your account into good standing by making payment arrangements.

Payment Promise is a form you submit to tell us that you plan to make a payment on a past due account. The form contains details about your promise to pay – how much, when and by what method (online, branch, mail) – and allows you to make payment arrangements with us.

Submit Your Payment Promise ›

Get new terms that work better for your financial situation.

If you're experiencing an extended financial hardship, our Loan Workout program may be able to help. We'll work with you to put your payments back on track by rewriting your existing M&T Bank agreement. This may involve lowering your interest rate or removing late fees.

Start the Loan Workout Process ›

Are you active duty military?

The Servicemembers Civil Relief Act (SCRA) entitles eligible active duty U.S. Military members to certain benefits and/or protections related to their accounts with M&T Bank – including overdraft lines of credit and several loan types.

Learn More About Programs for Servicemembers ›

Auto, Recreational Vehicle & Mobile Home Loans

​​Make up your missed payments by extending the length of your loan.

With Loan Payment Extension, you can bring your loan current by moving one or more monthly payments to the end of the loan. This will advance the maturity date of your loan by the number of months extended.

Begin Your Loan Payment Extension Request Form ›

​​Bring your account into good standing by making payment arrangements.

Payment Promise is a form you submit to tell us that you plan to make a payment on a past due loan. The form contains details about your promise to pay – how much, when and by what method (online, branch, mail) – and allows you to make payment arrangements with us.

Submit Your Payment Promise ›

Get new loan terms that work better for your financial situation.

If you're experiencing an extended financial hardship, our Loan Workout program may be able to help. We'll work with you to put your loan repayment back on track by rewriting your existing M&T Bank loan. This may involve rescheduling the loan over a longer payback period to lower your monthly payment.

Start the Loan Workout Process ›

Ready to apply for repayment assistance? Contact us today.

Get in touch with our Customer Asset Management Department at 1-800-724-2525 to discuss which of these loan repayment options might be right for you.

Hours

  • Monday–Thursday 8am–9pm ET
  • Friday 8am–5pm ET
  • Saturday 8am–12pm ET

Not behind, just need to know how to make a payment?

Learn about the different ways you can make a payment and choose the most convenient method for you.

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All Repayment Assistance options are not available with all products, and there is no guarantee that you will receive Repayment Assistance. You are obligated to make all future payments as they come due, even while M&T Bank is evaluating a request for Repayment Assistance. Additionally, M&T Bank will continue normal servicing of your loan up to, and including, referral to foreclosure and repossession during the time it is reviewing your request for Repayment Assistance. Credit reporting will continue, and, if applicable, your loan will be reported as delinquent until your loan is brought fully current. It is also important to note that the request for Repayment Assistance does not waive any remedies available to M&T under the terms of your loan documents. You may be required to pay additional fees/and or costs depending on the type of loan and solution you qualify for.
Reverse mortgages are available in Connecticut, Delaware, Maryland, New Jersey, New York, Pennsylvania, Virginia and Washington, DC. Consult your Social Security, Medicare, tax or other financial advisor to determine how reverse mortgage payments may affect your particular situation. You must also continue to occupy your home as your primary residence and keep it in good repair, with all taxes and insurance premiums up to date. Subject to the terms of your mortgage. This material was not developed by HUD or FHA, nor approved by them.
M&T Bank may be considered a debt collector. M&T Bank is attempting to collect a debt and any information obtained will be used for that purpose. To the extent your original obligation was discharged, or is subject to an automatic stay of bankruptcy under Title 11 of the United States Code, this correspondence is for informational purposes only and does not constitute an attempt to collect a debt or to impose personal liability for such obligation. However, M&T Bank retains rights under its security instrument, including the right to foreclose its lien.